Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Hyena Labs Ltd ("we", "us", or "our") collects, uses, and protects your information when you use the Forxa mobile application ("App").

1. Information We Collect

We collect information you provide directly to us when using the App, including:

• Name and email address (for account creation)
• Business information (company name, address, VAT number)
• Job, client, invoice, and expense data you enter into the App
• Photos and documents you upload as evidence or certificates

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Authenticate your account and keep it secure
• Store your business data securely in Firebase (Google Cloud)
• Send account-related notifications if enabled
• Respond to your support requests

3. Data Storage & Security

Your data is stored securely using Google Firebase, which complies with industry-standard security practices. All data is encrypted in transit and at rest. We do not sell your personal data to third parties.

4. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us at support@hyenalabs.co.uk. Account deletion is also available within the App under Settings.

5. Third-Party Services

The App uses the following third-party services:

• Google Firebase — authentication, database, and file storage
• Apple App Store — app distribution and in-app purchases

6. Your Rights (GDPR)

If you are located in the UK or European Economic Area, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

To exercise any of these rights, contact us at support@hyenalabs.co.uk.

7. Children's Privacy

The App is not directed to children under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@hyenalabs.co.uk
• Company: Hyena Labs Ltd, registered in England & Wales